Terms of Service

MusicianOS is two things, and your rights differ between them.

The app (Free, Plus, Pro). Your songs, charts, lyrics, recordings and files live on your device and in your own private Apple iCloud account. We do not receive them, store them, or have any means of reading them.

The Pro+ web platform (muos.app — this site). Content you choose to publish to a public artist page is hosted on servers we operate, is publicly visible, and is governed by the Acceptable Use Policy, the DMCA Policy, and the Repeat Infringer Policy.

Where these Terms speak of “your content,” they mean the second. We claim nothing over the first.

Artist accounts authenticate via Sign in with Apple. You’re responsible for keeping your Apple account secure — anyone with access to it can access your MusicianOS account. Notify us at support@muos.app if you believe your account has been compromised.

You are solely responsible for everything you upload, publish, or submit through your artist site — including song titles, recordings and video, show/gig listings, cover-song titles and metadata, and any copy or media in your site’s announcements and links.

You retain all rights in what you publish. You grant Tipping Maples LLC a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt for display, and publicly display and perform that content solely to operate, provide, and promote the service, for as long as you keep it published.

Unpublish it and the licence ends, save for copies retained in routine backups for a limited period and copies we must retain by law.

We take no ownership. We do not use your music to train models. We do not license it to anyone else.

By publishing content you confirm that:

• you own it, or hold the rights, permissions, and licences required to publish it;
• publishing it does not infringe any copyright, trademark, publicity, privacy, or contractual right of any person;
• it complies with the Acceptable Use Policy and applicable law.

Cover songs specifically: publishing a cover song’s title, listing it in a setlist, or performing it live does not, by itself, grant you (or MusicianOS) any licence to the underlying composition or recording, and does not give you the right to publish someone else’s chart, arrangement, lyrics, or recording of that song — those are separate rights. You represent that you have whatever rights or licences are required for the way you use copyrighted material on the platform (for example, a public performance licence for live shows, where required by law or venue).

MusicianOS acts as a host for artist-submitted content and is not the publisher of it. We may remove content that violates these Terms, the Acceptable Use Policy, the law, or a valid takedown notice (see §7).

What you may publish to a Pro+ artist page, and messages you send through the platform, are governed in full by the Acceptable Use Policy. In summary, you agree not to use MusicianOS to:

• Upload or publish content you don’t have the rights to, or that infringes someone else’s intellectual property.
• Harass, threaten, or impersonate anyone, including through a fan-facing booking or live request submission.
• Attempt to bypass rate limits, PIN gates, or fingerprint-based blocks on the live request queue.
• Probe, scan, or attack the platform’s infrastructure, or access another artist’s tenant data without authorization.
• Use the platform for spam, malware distribution, or any unlawful purpose.

MusicianOS responds to valid takedown notices under the Digital Millennium Copyright Act and maintains a designated agent for that purpose. The full notice-and-takedown process, counter-notification process, and our repeat-infringer policy are set out in our DMCA Policy and our Repeat Infringer Policy, which are part of these Terms.

In summary: we terminate accounts that are repeat infringers under a three-strikes-in-twelve-months rule, we act on properly formed takedown notices, and a user whose content is removed may file a counter-notification as described there.

Any tip, merch purchase, or other payment a fan makes to an artist goes directly to a payment provider (e.g. Venmo, or another provider the artist connects) that the artist owns and configures themselves. MusicianOS never collects, routes, holds, or takes a cut of any fan payment, and we are not a party to that transaction. Payment disputes, refunds, taxes, and consumer-protection compliance for anything a fan pays an artist for are between the fan and the artist (and their payment provider) — not MusicianOS.

Your MusicianOS Pro+ subscription itself is billed through Apple’s App Store / StoreKit, governed by Apple’s own terms.

Fans who submit a live song request or booking inquiry through your site are submitting it to you, the artist — you decide whether to approve, decline, or act on it. MusicianOS provides the transport, moderation queue, and (for booking) email notification; we don’t vet or guarantee the accuracy of what a fan submits.

Artist pages, booking enquiries, live audience song requests and tip notes are created by users, not by us. We do not review them before they appear. We are not the author or publisher of user content and do not endorse it.

We are not responsible for user content, for anything you rely on in it, or for dealings between you and any artist, venue, or member of the public who reaches you through the service — including bookings and payments. That is between you and them.

We may, at our discretion:

• remove or disable any content;
• suspend or unpublish an artist page;
• suspend or terminate an account and its access to the service,

where we reasonably believe there has been a violation of these Terms, the Acceptable Use Policy, the Repeat Infringer Policy, or the law — or where required by a court or competent authority.

We will normally give notice and a chance to respond. We may act immediately and without prior notice where the content is unlawful, where there is an active infringement claim, where there is a security threat or a risk of harm, or where notice is prohibited or would frustrate a court order.

Repeat copyright infringement leads to termination under the Repeat Infringer Policy. That policy is not discretionary window dressing: 17 U.S.C. §512(i) conditions our safe harbor on implementing it.

What termination does not do. It does not reach your device or your private iCloud library. Your songs, charts, recordings and files remain yours and remain where they are. The MusicianOS app continues to function at the Free tier, and you may export your library at any time. We can take you off the public web; we cannot take away your music, because we never held it.

You may terminate at any time by cancelling your subscription and deleting your account — from within the app, or at muos.app.

We are not your backup. For the app, your content lives in your own iCloud account under Apple’s terms, and its preservation, availability, and security are matters between you and Apple. We cannot restore what we never had.

For the Pro+ platform we take reasonable technical and organisational measures to protect content you publish, but we do not warrant that content will never be lost, corrupted, or unavailable, and we do not undertake to retain it.

MusicianOS provides an export and full-backup facility. Use it. Keep your own copies of anything you would be upset to lose. Where a backup file cannot carry every referenced recording or document, the app tells you so at the time — read that warning rather than assuming.

The service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty of uninterrupted or error-free operation.

To the fullest extent permitted by law, Tipping Maples LLC will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, nor for loss of profits, revenue, data, goodwill, or musical or business opportunity, however caused.

Our aggregate liability arising out of or relating to the service is limited to the greater of (a) the amounts you paid us in the twelve months before the event giving rise to the claim, or (b) one hundred United States dollars.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited — including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that the consumer-protection law where you live does not permit us to exclude. If you are a consumer in the European Union or the United Kingdom, you have statutory rights that these Terms do not affect.

You will indemnify and hold harmless Tipping Maples LLC, its officers, and its agents against claims, damages, liabilities, and reasonable legal costs arising out of content you publish, your use of the service, or your breach of these Terms or of any law or third-party right.

We will notify you of any such claim, let you control the defence with counsel reasonably acceptable to us, and cooperate at your expense. You may not settle a claim in a way that admits our fault or imposes obligations on us without our written consent.

These Terms are governed by the laws of the State of Minnesota, USA — Tipping Maples LLC’s home state — without regard to conflict-of-law principles.

We may change these Terms. Material changes will be notified by email or in the app before they take effect. Continuing to use the service after that constitutes acceptance. If you do not accept, stop using the Pro+ platform and cancel; the app continues to work at the Free tier.